What's With All the Techno Babble? A Case for Plain Language
Plain language forms the basis of effective communication: messages that convey the intended message with one reading. Yet, research studies show that one-third of all correspondence is prepared to clarify a previous message. With the advent of electronic communication, where the emphasis is on speed and brevity, the importance of complete, clear statements is frequently underestimated. As one writer stated, �E-mail is a party to which English teachers were not invited.� Therefore, business educators must assume responsibility for preparing students to communicate in plain language rather than in techno babble.
-Clarice P. Brantley, Innovative Training Team, Pensacola, FL